We’ve answered the most common questions below to make your shopping experience with vertiques simple, clear, and stress-free.
1. Where do you ship from?
Orders are shipped through trusted fulfillment partners based in the United States. Each order is carefully prepared and packed before dispatch.
2. How long does shipping take?
Orders are typically processed within 1–2 business days.
Estimated delivery time within the United States is 4–8 business days.
Once your order ships, you’ll receive a tracking number by email.
3. Do you offer free shipping?
Yes. We offer free standard shipping on all U.S. orders, with no minimum purchase required.
4. How can I track my order?
After your order is shipped, a confirmation email with a tracking link will be sent to you. You can use this link to monitor your delivery at any time.
5. What is your return policy?
If you’re not satisfied with your purchase, you may request a return within 30 days of receiving your order.
Please contact us at contact@vertiques.com to start the return process.
Return shipping costs are the responsibility of the customer unless the item is defective.
6. What kind of products do you offer?
vertiques offers modern, wearable fashion pieces designed for everyday comfort and style. Our collections are curated to balance quality, simplicity, and versatility.
7. Are your products suitable for sensitive skin?
We aim to source materials that are comfortable for everyday wear. If you have specific sensitivities or concerns, feel free to contact us before placing an order.
8. How should I care for my items?
To maintain the quality of your items:
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Avoid excessive exposure to water, perfumes, or lotions
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Store items in a clean, dry place
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Handle with care to preserve their original condition
9. Do you restock sold-out items?
Some items may be restocked, while others are offered in limited quantities. If an item you like is out of stock, feel free to reach out and we’ll let you know if it will be available again.
10. How can I contact you?
For any questions or assistance, please email us at:
📧 contact@vertiques.com
Our support team responds within 24 business hours, Monday to Friday.
Thank you for choosing vertiques.
We’re here to make your shopping experience smooth, confident, and enjoyable